Refund Policy

Lolita Dessert Club Site: Refund Policy

In the unlikely event that you are not happy with your Lolita Dessert Club purchase/dessert, please let us know about the problem within 48 hours and then return the uneaten portion of your dessert to the bakery within three business days of receipt of your product. If 48 hours have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. 

Full or partial refunds and store credit are decided on a case-by-case basis, but our goal is always to have you leave happy. If we have made a genuine mistake (the product was not made correctly), we will certainly make it right. 

We are not able to offer refunds in cases where the product was baked and decorated correctly, but a flavor or texture didn't meet a personal preference. Most people love our flavors, but it's impossible to predict everyone's particular taste preferences. If something has gone wrong, please let us know right away!

To complete your exchange/return/refund, we require a receipt or proof of purchase.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, please revise your bank account again. It may take some time before your refund is officially posted. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@lolitadessertclubcom.

Merch (Non-Food Items) 

PLEASE NOTE THAT WE DO NOT OFFER EXCHANGES, RETURNS, AND REFUNDS OF ANY KIND ON ANY NON-FOOD ITEMS/ MERCH. 

CONTACT INFO:

Email: Support@lolitadessertclub.com

Phone: 305-454-0541

Address: 17840 W Dixie Hwy, North Miami Beach, 33160